Sales Challenges

Scattered Lead Sources

Leads arrive from WhatsApp, social media, websites, ads, calls, and referrals — all managed separately.

As sales teams grow and operate across multiple channels, common issues begin to surface. These problems are not caused by lack of effort, but by fragmented systems and manual workflows.

Manual Follow-Ups and Human Error

Sales teams rely on memory, personal calendars, or spreadsheets to manage follow-ups.

Data & Chat Locked in Personal Devices

Customer conversations and relationships stay inside individual phones or accounts.

30min

Response Time

2-3%

Success Deal Rate (Conversion)

Appointment Convertion

3-8%

According to aggregated industry benchmarks (WorldMetrics), average real estate lead conversion is around 2–3%

According to aggregated real estate industry benchmarks (including Elevista-style research), response delays beyond 30 minutes typically drop to around 3–8%, due to reduced engagement and increased competition.

• Normal WhatsApp, WhatsApp Business, and WhatsApp Business API integration

• Instagram DMs, Facebook Messenger, Telegram and email conversations

• Full conversation history include image, video, and voice message

• Natively support iOS/Android App

Unified Inbox

All Channels in one place

Sales Pipeline

Track every deal from first contact to closure

Smart Automation

Reduce Manual Work, Increase Consistency

Centralized Database

Build a valuable data asset

• Drag-and-drop deal stages

• Multiple pipelines for different sales scenarios

• Clear visibility of deal status and value

• Stage-based actions and reminders

• Track every deal from first contact to closure

• Seamlessly sync your lead to Google Sheet

• Smart reminders synced with Google Calendar

• Synced Kommo Contact to Google Contact

• Move sale pipeline stage progressively based on Rules

• Tasks are created automatically based on deal stage

• Long-term data retention and insights

• Secure ownership of business data

• Historical leads can be re-engaged for future opportunities

• Past interactions provide insights into customer behavior

• Structured data supports better targeting and follow-up

A Complete Sales Operating System

Built to help teams respond faster, follow up consistently, and close more deals.

1min

Response Time

5-7%

Success Deal Rate (Conversion)

Appointment Convertion

25-35%

According to aggregated industry benchmarks (WorldMetrics), top-performing teams using structured follow-up and CRM systems can reach 5–7% or higher.

According to aggregated real estate industry benchmarks (including Elevista-style research), instant or automated responses within 1 minute can increase appointment conversion to 25–35%+, driven by faster engagement and structured follow-up.

How Kommo works?

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